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TERMS AND CONDITIONS


Last Updated: 3/27/25

Welcome to www.myfloodtape.com (the "Website"). The Website is owned and operated by Swiss Duke LLC("Company," "we," "our," or "us"). By accessing or using the Website, you agree to be bound by these Terms and Conditions ("T&C"). If you do not agree to these T&C, please do not use the Website.

1. PRODUCT INFORMATION

www.myfloodtape.com sells FloodTape®, an adhesive tape designed to temporarily help prevent damage from flooding buildings. While we strive for accuracy in product descriptions, we do not guarantee that the product will fully prevent flooding or water damage. The effectiveness of the product depends on various environmental and application factors.

2. ELIGIBILITY

You must be at least 18 years old to use this Website or make a purchase. By using the Website, you represent and warrant that you meet these eligibility requirements.

3. ORDERING AND PAYMENT

  • By placing an order, you agree to provide accurate and complete information.

  • Prices are listed in USD and are subject to change without notice.

  • We accept various payment methods, which will be specified at checkout.

  • Orders are subject to acceptance and availability. We reserve the right to cancel any order.

4. SHIPPING AND DELIVERY

  • Shipping times are estimates and not guaranteed.

  • We are not responsible for delays due to unforeseen circumstances, including but not limited to carrier issues or weather conditions.

  • Any customs duties, taxes, or additional fees are the responsibility of the buyer.

5. RETURNS AND REFUNDS

  • We offer returns within 30 days of purchase, provided the product is unused and in its original packaging.

  • Refunds are processed within 14 days after the returned item is received.

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

6. LIMITATION OF LIABILITY

  • The Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products.

  • The use of FloodTape®, does not guarantee complete flood protection. Users assume all risks associated with its application.

7. INTELLECTUAL PROPERTY

All content on this Website, including text, images, logos, and trademarks, is the property of Swiss Duke LLC and may not be copied, distributed, or used without prior written consent.

8. USER CONDUCT

You agree not to:

  • Use the Website for any illegal purpose.

  • Attempt to interfere with the Website’s functionality.

  • Post false or misleading information.

9. PRIVACY POLICY

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. MODIFICATIONS TO TERMS

We reserve the right to modify these T&C at any time. Changes will be posted on this page with the updated date. Your continued use of the Website constitutes acceptance of any modifications.

11. GOVERNING LAW

These T&C are governed by the laws of Florida – St. Johns County, without regard to its conflict of laws principles.

12. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact us at:

Duke Product Line, a subsidiary of Swiss Duke LLC
📧 Email: contact@dukeproductline.com
📍 Address: St. Augustine, 32084 Florida, USA

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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